APRAAVA ENERGY PRIVATE LIMITED 

PRIVACY POLICY 

 July 5^th, 2023

INTRODUCTION 

Welcome to, https://www.apraava.com/ (the “Website”) owned by Apraava Energy Private Limited (formerly known as CLP India Private Limited) (“Apraava Energy” or “we” or “us” or “our”). We respects the privacy of our users (“user” or “you”). This Privacy Policy (“Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. 

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification. 

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted. 

1. COLLECTION AND USE OF PERSONAL INFORMATION 

We do not collect any sensitive personal information of any user. In case the Website asks you for any sensitive personal information you may not continue to use the Website. 

We may collect information about you in a variety of ways. The information we may collect on the Website includes: 

a. When you choose to participate in various activities related to the Website like providing feedback or when you or your organization offer to provide services to us. 

b. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Website. We may also use personal information for internal purposes such as auditing, data analysis and research to improve Apraava Energy’s products, services and customer communications. 

i. Derivative Data 

Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website. 

ii. Data From Customer Activities 

We also may collect information regarding customer activities on our Website and from our other products and services. This information may be aggregated and used to help us provide more useful information to our customers and to understand which parts of our Website, products and services are of most interest. Such aggregated data shall be considered as non-personal information for the purposes of this Privacy Policy. In the event we combine any non-personal information along with any personal information, the combined information will be treated as personal information for as long as it remains combined. 

iii. Cookies and Other Technologies 

https://www.apraava.com/ uses cookies (very small files that are sent by the Website to customer’s computer or other access device) which it can access when customers visit its Website in future. These cookies enable the customers to browse the Website and use its features. We use these cookies to measure and analyze how the customers use the Website. This allows us to continuously improve the Website and the customer’s experience. When browsing online, the Website will remember preferences customer’s make (for example customer’s username, language or location). This makes their browsing experience simpler, easier and more personal. These cookies are used to deliver relevant adverts. In addition, they limit the number of times customers see an advertisement as well as helping it measure the effectiveness of the advertising campaigns. By using Apraava Energy’s Website customer agree that it can place these types of cookies on customer’s device and access them when they visit the Website in the future. If customers want to delete any cookies that are already on their computer, please refer to the help and support area on the internet browser for instructions on how to locate the file or directory that stores cookies. 

Link to other websites 

This page may contain certain hyperlinks to other websites. While Apraava website is subject to this privacy statement, we are not responsible for the privacy practices or the content of any other Websites that are linked to or from this Website. Any information you provide to these third parties will be subject to their respective privacy policies. We therefore recommend that you read the privacy statement for each third party site you visit. 

2. USE OF YOUR INFORMATION 

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to: 

• ● Compile anonymous statistical data and analysis for use internally or with third parties; 
• ● Deal with any queries, complaints or problems reported by you; 
• ● Increase the efficiency and operation of the Website; 
• ● Monitor and analyze usage and trends to improve your experience with the Website; 
• ● Resolve disputes and troubleshoot problems; 
• ● Respond to product and customer service requests; 
• ● Solicit support for the Website; 

3. MODIFICATION 

Apraava reserves the right to amend this Privacy Policy at any time. The policies, as and how modified, shall be updated on the Website and the same shall be notified on the Website. We encourage you to review this Privacy Policy whenever you visit our Website to understand how your personal information is used. 

4. CONTACT FOR ANY QUERY 

In case, you have any questions about this Privacy Policy, or this Website, or your dealings with this Website, you may contact a representative of Apraava Energy by emailing us at website@apraava.com. If you want to register a grievance, please write to Data Grievances Officer, Shabbir Badra, at data.grievances@apraava.com.